FREQUENTLY ASKED QUESTIONS

Q; Will the Cool Rooms fit into a garage?

A; A minimum Height of 2.35 meters is required for the smallest cool room we have currently. As of June 08 we will have a Cool Room which has an overall height of 2 meters which should fit into a standard Garage

Q; How long will it take before you can use the Cool Rooms?

A; It takes 30 min approximately to chill the cool rooms.

Q; Will the Ovens work in a normal house?

A; Yes, as long as the oven is run on its own circuit. The oven cannot be run on a double adaptor.

Q; I have stairs can you carry the Equipment?

A; Yes, MAK Enterprises now offers it own Hercules stair climber for the moving of large equipment so stairs are not a problem.

Q; How much notice do you need?

A; Minimum 24 hours notice to ensure we can deliver to you on time.

Q; Cancellation Policy

A; Please visit our web page on cancellations policy.

Q; What condition is the equipment in when delivered?

A; We take great pride in our equipment, each piece of equipment is thoroughly cleaned after each hire ensuring quality at all times

Q; Do I need to clean before returning Goods?

A; Yes Goods need to be returned in the same way as received. Otherwise a cleaning fee will be charged @ 40.00 per hour as per standard practice.

Q; How long is your hire period?

A; Our hire period is based on a 24 hour period.

Q; Do you deliver?

A; Yes we do deliver. Free of Charge within Sydney Metropolitan Area.

Q; Who pays in the event of Loss or breakage?

A; The client takes on all responsibilities during the possession.

Q; When do I need to pay?

A; All Equipment must be paid in full before delivery.

Q; Do you accept EFT/ Credit Cards ?

A; Yes please refer to Terms & Conditions.

Delivery and Pick Up Free within Sydney Metropolitan Area