Effective Date: May 9, 2025

At MAK Catering Equipment Hire, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://www.makcatering.com.au and engage with our services.

1. Information We Collect

We collect personal information that you provide to us directly, including:

• Contact Information: Name, email address, phone number, and postal address.
• Transaction Details: Information related to equipment hire, purchases, and payment transactions.
• Communication Records: Correspondence with our team via email, phone, or our website contact forms.

We may also collect non-personal information automatically through cookies and similar technologies, such as:

• Usage Data: Information about how you interact with our website, including IP addresses, browser types, and pages visited.

2. How We Use Your Information

We use the information we collect to:

• Process and manage your equipment hire or purchase transactions.
• Communicate with you regarding your orders, inquiries, and customer support.
• Improve our website and services based on user feedback and usage patterns.
• Comply with legal obligations and protect our rights and interests.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our business, such as payment processors and delivery partners. These third parties are obligated to keep your information confidential and use it solely for the purposes of providing services to us.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your information, please be aware that no method of electronic transmission or storage is 100% secure.

5. Your Rights and Choices

You have the right to:

• Access and update your personal information.
• Request the deletion of your personal information, subject to certain legal obligations.
• Opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your user experience. Cookies are small files stored on your device that help us remember your preferences and analyze site traffic. You can control cookie settings through your browser; however, disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

MAK Catering Equipment Hire
Unit 46, 378 Parramatta Road
Homebush West, NSW 2140, Australia
Phone: (02) 9642 2555
Email: [email protected]

This Privacy Policy is provided in English and is intended to comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth).